Complexity causes 50% of product returns: scientist - Yahoo! News
Complexity causes 50% of product returns: scientist - Yahoo! News: "The average consumer in the United States will struggle for 20 minutes to get a device working, before giving up"
An inspired study! I wish I'd thought of that.... Seriously, how many of you still have your VCR blinking "12:00"?!? I guess it's time to "RTFM" (read the *BLEEP* manual!).
- posted by Larry H @ 4:32 PM